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Moatmt Chat Terms & Conditions

Welcome to Moatmt Chat, a SaaS (Software as a Service) platform provided by Moatmt Company for AI and E-commerce Automations (“Moatmt Chat,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our platform and services. By accessing or using Moatmt Chat, you agree to comply with and be bound by the terms outlined below.

1. Definitions

  1. “Moatmt Chat” refers to our SaaS platform that provides WhatsApp Business API management, CRM, chatbots and automations, promotional campaigns, WhatsApp API integration, conversation management, and automated e-commerce messaging.
  2. “User” refers to any individual or entity that accesses or uses Moatmt Chat.

2. Use of Moatmt Chat

  1. Eligibility. You represent and warrant that you are at least 18 years old and legally able to enter a binding agreement.
  2. Account Registration. You must create an account to access the platform. You agree to provide accurate, complete, and updated information, to safeguard your credentials, and to remain responsible for all activity under your account.
  3. Acceptable Use. You agree to comply with all applicable laws and to refrain from any activity that is unlawful, unauthorized, or disruptive to Moatmt Chat or its users.

3. Intellectual Property

  1. Ownership. Moatmt Chat and all related intellectual property rights are owned by Moatmt Company for AI and E-commerce Automations. Your access does not convey any ownership rights.
  2. Limited License. Subject to your compliance with these Terms, you receive a limited, non-exclusive, non-transferable, and revocable license to use Moatmt Chat for its intended purpose.
  3. Restrictions. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works based on Moatmt Chat without prior written consent.

4. Privacy and Data Security

  1. Privacy Policy. Your use of Moatmt Chat is subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
  2. Data Security. We employ industry-standard safeguards, but no method of transmission or storage is completely secure. You acknowledge this inherent risk.

5. Unsolicited Messaging (Spam)

Moatmt Chat strictly prohibits sending unsolicited bulk or commercial messages. Users must adhere to the following:

  • Opt-in required: Recipients must provide clear, explicit, and provable consent (single or double opt-in).
  • Third-party lists banned: Purchased, rented, scraped, or externally obtained lists are forbidden.
  • Unsubscribe link: Marketing messages must include a one-click unsubscribe mechanism honored immediately.
  • Sender attestation: Users must warrant that uploaded contact data was lawfully obtained with verifiable consent.
  • Reputation monitoring: Sender reputation is continuously tracked; failing scores may lead to throttling or suspension.

6. Fees and Payments

  1. Subscription Fees. Platform use may require subscription fees, as displayed on the website or communicated separately.
  2. Payment Authorization. By submitting payment information, you authorize charges and agree to maintain accurate payment details and sufficient funds.
  3. Refunds. Any refund terms will be published on our website or communicated individually.

7. Limitation of Liability

To the fullest extent permitted by law, Moatmt Chat and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform.

8. Termination

  1. By Moatmt Chat. We may suspend or terminate access at any time for any reason, including violations of these Terms.
  2. By User. You may terminate your account by contacting [email protected]. Fees already paid are non-refundable unless otherwise stated.

9. Governing Law and Dispute Resolution

  1. These Terms are governed by the laws of the Kingdom of Saudi Arabia (or as officially adopted by Moatmt Chat).
  2. Any dispute shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

10. Contact Information

For questions or concerns, contact us using the details below:

By using Moatmt Chat, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.